6 Payment Acceptance Obstacles SaaS Companies Face and How to Avoid Them


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By: Rob Nathan, EVP, Integrated Solutions at CardConnect With thousands of new startups emerging everyday and the average turnover rate for business applications trending at 39% annually, the SaaS industry couldn’t be more competitive. Despite the hyper competition, many SaaS providers take their organization’s payment processing experience for granted. Whether we want to admit it or not, payments can play a big and often unseen role in contributing to or reducing customer churn. In this article, we’ll take a look at some of the common payments obstacles faced by SaaS companies today and how they can be resolved.

Creating seamless customer experiences

It is important to tailor the payment process to meet a customer’s expectations, taking into account all aspects of their journey. From a customer’s perspective, clunky user interfaces or a lack of convenient payment options is frustrating. Consider the diversity across the customer base, from the range of Continue reading "6 Payment Acceptance Obstacles SaaS Companies Face and How to Avoid Them"

SaaStr’s Most Respected Leaders Awards 2019: The Top Five


This post is by Deborah Findling from SaaStr


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Meet SaaStr’s Most Respected Leaders of 2019. Our most popular CEO, COO’s and Presidents that spoke at SaaStr Annual 2019. Curious how we came up with this list? We found our most popular speakers by speaker views and likes, session bookmarks and ratings weighing categories more heavily for overall rating than initial interest. Using magic (standard deviation) we came up with the best of the best of our sessions as voted by you, our SaaStr community. Every week we’ll be rolling out new winners until we get to the very pinnacle of our list. Keep your eyes peeled as we unveil the list and a bit more about your favorite leaders.

SaaStr’s Most Respected Leader Awards Number: 1 to 4

Sallie Krawcheck Ellevest Co-Founder/CEO
About Sallie…
So how did Sallie Krawcheck make the top of our list? With a staggering amount of likes as a presenter and a stellar sessions
Continue reading "SaaStr’s Most Respected Leaders Awards 2019: The Top Five"

SaaStr Podcasts for the Week: May 24, 2019


This post is by Deborah Findling from SaaStr


Click here to view on the original site: Original Post




       

Ep. 235: Andrew Filev is the Founder & CEO @ Wrike, the cloud based collaboration and project management software that scales across teams in any business. In Dec 2008, Vista Equity Partners acquired a majority stake in Wrike for a deal reportedly valuing the company at $800m. Before this transaction, Andrew had raised over $45m in funding from the likes of Rory @ Scale and Bain Capital Ventures just to name a few. As for Andrew, he started his first software development company at the age of 18 and has been running Wrike for the last 13 years alongside advisory roles with both Ditto and Appulate.

In This Episode We Discuss:

SaaStr’s Most Respected Leaders Awards 2019: The Top Ten


This post is by Deborah Findling from SaaStr


Click here to view on the original site: Original Post




Meet SaaStr’s Most Respected Leaders of 2019. Our most popular CEO, COO’s and Presidents that spoke at SaaStr Annual 2019. Curious how we came up with this list? We found our most popular speakers by speaker views and likes, session bookmarks and ratings weighing categories more heavily for overall rating than initial interest. Using magic (standard deviation) we came up with the best of the best of our sessions as voted by you, our SaaStr community. Every week we’ll be rolling out new winners until we get to the very pinnacle of our list. Keep your eyes peeled as we unveil the list and a bit more about your favorite leaders.

SaaStr’s Most Respected Leader Awards Number: 9 to 5

Brian Halligan Hubspot Founder/CEO
About Brian…
Our metrics suggest that our attendees were very excited about Brian as a speaker. His high marks in our “speaker likes” metric lands him
Continue reading "SaaStr’s Most Respected Leaders Awards 2019: The Top Ten"

SaaStr’s Most Respected Leaders Awards 2019: The Top Ten


This post is by Deborah Findling from SaaStr


Click here to view on the original site: Original Post




Meet SaaStr’s Most Respected Leaders of 2019. Our most popular CEO, COO’s and Presidents that spoke at SaaStr Annual 2019. Curious how we came up with this list? We found our most popular speakers by speaker views and likes, session bookmarks and ratings weighing categories more heavily for overall rating than initial interest. Using magic (standard deviation) we came up with the best of the best of our sessions as voted by you, our SaaStr community. Every week we’ll be rolling out new winners until we get to the very pinnacle of our list. Keep your eyes peeled as we unveil the list and a bit more about your favorite leaders.

SaaStr’s Most Respected Leader Awards Number: 9 to 5

Brian Halligan Hubspot Founder/CEO
About Brian…
Our metrics suggest that our attendees were very excited about Brian as a speaker. His high marks in our “speaker likes” metric lands him
Continue reading "SaaStr’s Most Respected Leaders Awards 2019: The Top Ten"

SaaStr Podcasts for the Week: May 17, 2019


This post is by Deborah Findling from SaaStr


Click here to view on the original site: Original Post




       

Ep. 233: Godard Abel is the Founder & CEO @ G2, the company helping millions of business make better product buying decisions every month. To date, Godard has raised over $100m in funding with G2 from the likes of Accel, IVP, High Alpha, Pritzker Group and Chicago Ventures just to name a few. As for Godard, he founded his first business, BigMachines, in 2000, a business he scaled to $50m in revenue and over 300 people up until it’s acquisition to Oracle 11 years later for $400m. Godard then became CEO @ Steelbrick where he took them from 5 to 200 employees and increased bookings by 37x in 7 quarters. Steelbrick was ultimately acquired by Salesforce where he spent a year and a half before starting G2.

In This Episode We Discuss:

Even More of SaaStr’s Most Respected Leaders Unveiled!


This post is by Deborah Findling from SaaStr


Click here to view on the original site: Original Post




Meet SaaStr’s Most Respected Leaders of 2019. Our most popular CEO, COO’s and Presidents that spoke at SaaStr Annual 2019. Curious how we came up with this list? We found our most popular speakers by speaker views and likes, session bookmarks and ratings weighing categories more heavily for overall rating than initial interest. Using magic (standard deviation) we came up with the best of the best of our sessions as voted by you, our SaaStr community. Every week we’ll be rolling out new winners until we get to the very pinnacle of our list. Keep your eyes peeled as we unveil the list and a bit more about your favorite leaders.

SaaStr’s Most Respected Leader Awards Number: 10 to 14

 
Nick Mehta Gainsight CEO
About Nick…
Nick Mehta and Anthony Kennada presented on how to create a new category (customer success). He rises to number ten on our list
Continue reading "Even More of SaaStr’s Most Respected Leaders Unveiled!"

5 ways to get the most out of SaaStr Europa


This post is by Deborah Findling from SaaStr


Click here to view on the original site: Original Post




Bags packed, tickets booked – what’s next? Here is your guide to everything you should know before you get to Paris next month! We have a few tips for making sure you take advantage of everything you can see and do at SaaStr Europa. Take a look!

1.Register for your sessions

Session registration is open! Having trouble figuring out how to reserve your seat? Don’t worry, we’ve got you covered. Check out this video below for all the steps you should follow to save your spot. A few weeks out from the event is usually when we see a huge surge in seats being reserved so if you’re reading this, it’s the right time to start plotting out your schedule.

2.Vote for your favorite sessions

You have four categories to choose from inside the app itself, we highly recommend you do a few things once you’re onsite: Before Continue reading "5 ways to get the most out of SaaStr Europa"

SaaStr Podcasts for the Week: May 10, 2019


This post is by Deborah Findling from SaaStr


Click here to view on the original site: Original Post




       

Ep. 231: Jason Reichl is the Founder & CEO @ GoNimbly, the first SaaS consultancy to focus on revenue operations. Currently growing 100% year over year, working with companies to un-silo their operations and create one strategic revenue ops team to support their Go To Market strategy. In the past, Go Nimbly has helped companies like Zendesk, Twilio, PagerDuty and Coursera to achieve alignment and increase revenue by 26%. As for Jason, prior to co-founding GoNimbly, he was Director of Product Management @ TradeShift and before that was VP of Product Management @ Lanetix.

In This Episode We Discuss:
  • How Jason made his way from Director of Product Management at Tradeshift to changing the way we think about scaling revenue operations with GoNimbly.
  • Why does Jason believe that we have to remove handoffs between go to market teams? Why are they so damaging? How Continue reading "SaaStr Podcasts for the Week: May 10, 2019"

More of SaaStr’s Most Respected Leaders Awards List Revealed!


This post is by Deborah Findling from SaaStr


Click here to view on the original site: Original Post




Meet SaaStr’s Most Respected Leaders of 2019. Our most popular CEO, COO’s and Presidents that spoke at SaaStr Annual 2019. Curious how we came up with this list? We found our most popular speakers by speaker views and likes, session bookmarks and ratings weighing categories more heavily for overall rating than initial interest. Using magic (standard deviation) we came up with the best of the best of our sessions as voted by you, our SaaStr community. Every week we’ll be rolling out new winners until we get to the very pinnacle of our list. Keep your eyes peeled as we unveil the list and a bit more about your favorite leaders.

SaaStr’s Most Respected Leader Awards Number: 19 to 15

Eric Yuan Zoom Founder/CEO
Eric Yuan
About Eric…
Elisa Steele holds strong at number twenty-two with high-interest metrics from our attendees who looked forward to her as a speaker. Namely is an
Dug Song
Continue reading "More of SaaStr’s Most Respected Leaders Awards List Revealed!"