11 VCs share their thoughts on enterprise startup trends and opportunities


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Compared to other tech firms, enterprise companies have held up well during the pandemic.

If anything, the problems enterprises were facing prior to the economic downturn have become even more pronounced; if you were thinking about moving to the cloud or just dabbling in it, you’re probably accelerating that motion. If you were trying to move off of legacy systems, that has become even more imperative. And if you were attempting to modernize processes and workflows, whether engineer- and developer-related, or across other parts of the organization, chances are good that you are giving that a much closer look. We won’t be locked down forever and employees will eventually return to offices, but it’s likely that many companies will take the lessons they learned during this era and put them to work inside their organizations. Startups are uniquely positioned to help companies solve these new modern kinds of problems, much Continue reading "11 VCs share their thoughts on enterprise startup trends and opportunities"

BetterCloud scores $75M Series F as SaaS management needs grow


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BetterCloud gives IT visibility into its SaaS tools providing the means to discover, manage and secure those tools. In the middle of a crisis that has forced most companies to move workers home, being able to manage SaaS usage in this way is growing increasingly significant.

Today the company announced a $75 million Series F. Warburg Pincus led the way with participation from existing investors Bain Capital Ventures, Accel, Greycroft Partners, Flybridge Capital Partners, New Amsterdam Growth Capital and e.ventures. Today’s round brings the total raised to $187 million, according to the company. While CEO David Politis acknowledges the gravity of the current situation, he also recognizes that giving companies a way to manage their SaaS usage is more pertinent than ever. “What has happened in the last two months has been terrible for the world, but in some crazy way it has just made what we do a Continue reading "BetterCloud scores $75M Series F as SaaS management needs grow"

What Nutanix got right (and wrong) in its IPO roadshow


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Back in 2016, Nutanix decided to take the big step of going public. Part of that process was creating a pitch deck and presenting it during its roadshow, a coming-out party when a company goes on tour prior to its IPO and pitches itself to investors of all stripes.

It’s a huge moment in the life of any company, and after talking to CEO Dheeraj Pandey and CFO Duston Williams, one we better understood. They spoke about how every detail helped define their company and demonstrate its long-term investment value to investors who might not have been entirely familiar with the startup or its technology. Pandey and Williams reported going through more than 100 versions of the deck before they finished the one they took on the road. Pandey said they had a data room checking every fact, every number — which they then checked yet again. In a Continue reading "What Nutanix got right (and wrong) in its IPO roadshow"

Top VCs, founders share how to build a successful SaaS company


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Last week at TechCrunch Disrupt in San Francisco, we hosted a panel on the Extra Crunch stage on “How to build a billion-dollar SaaS company.” A better title probably would have been “How to build a successful SaaS company.”

We spoke to Whitney Bouck, COO at HelloSign; Jyoti Bansal, CEO and founder at Harness, and Neeraj Agrawal, a partner at Battery Ventures to get their view on how to move through the various stages to build that successful SaaS company. While there is no magic formula, we covered a lot of ground, including finding a product-market fit, generating early revenue, the importance of building a team, what to do when growth slows and finally, how to resolve the tension between growth and profitability.

Finding product-market fit

Neeraj Agrawal: When we’re talking to the market, what we’re really looking for is a repeatable pattern of use cases. So
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Ten years after Adobe bought Omniture, the deal comes into clearer focus


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Ten years ago this week, Adobe acquired Omniture for $1.8 billion. At the time, Adobe was a software company selling boxed software like Dreamweaver, Flash and Photoshop to creatives. Many people were baffled by the move, not realizing that purchasing a web analytics company was really the first volley in a full company transformation to the cloud and a shift in focus from consumer to enterprise.

It would take many years for the full vision to unfold, so you can forgive people for not recognizing the implications of the acquisition at the time, but CEO Shantanu Narayen seemed to give an inkling of what he had in mind. “This is a game-changer for both Adobe and our customers. We will enable advertisers, media companies and e-tailers to realize the full value of their digital assets,” he said in a statement after the acquisition became public. While most people thought Continue reading "Ten years after Adobe bought Omniture, the deal comes into clearer focus"

Starboard Value takes 7.5% stake in Box


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Starboard Value, LP revealed in an SEC Form 13D filing last week that it owns a 7.5% stake in Box, the cloud content management company.

It is probably not a coincidence that Starboard Value invests in companies whose stock has taken a bad turn. Box’s share price has been on a roller coaster ride in the years since 2015, when its stock was priced initially at $14.00/share but then surged to $23.23 on its opening day. In recent years, its share price has gone as high as $28.12, but the declines have been steep: its 52-week low is $12.46 per share. Screenshot 2019 09 03 17.22.05 “While we do not comment on interactions with our investors, Box is committed to maintaining an active and engaged dialogue with stockholders. The Board of Directors and management team are focused on delivering growth and profitability to drive long-term stockholder value as we Continue reading "Starboard Value takes 7.5% stake in Box"

Marc Benioff will discuss building a socially responsible and successful startup at TechCrunch Disrupt


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Salesforce chairman, co-founder and CEO Marc Benioff took a lot of big chances when he launched the company 20 years ago. For starters, his was one of the earliest enterprise SaaS companies, but he wasn’t just developing a company on top of a new platform, he was building one from scratch with social responsibility built-in.

Fast-forward 20 years and that company is wildly successful. In its most recent earnings report, it announced a $4 billion quarter, putting it on a $16 billion run rate, and making it by far the most successful SaaS company ever. But at the heart of the company’s DNA is a charitable streak, and it’s not something they bolted on after getting successful. Even before the company had a working product, in the earliest planning documents, Salesforce wanted to be a different kind of company. Early on, it designed the 1-1-1 philanthropic model that set Continue reading "Marc Benioff will discuss building a socially responsible and successful startup at TechCrunch Disrupt"

Synergy Research finds enterprise SaaS revenue hits $100B run rate, led by Microsoft, Salesforce


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In its most recent report, Synergy Research, a company that monitors cloud marketshare, found that enterprise SaaS revenue passed the $100 billion run rate this quarter. The market was led by Microsoft and Salesforce.

It shouldn’t be a surprise at this point that these two enterprise powerhouses come in at the top. Microsoft reported $10.1 billion in Productivity and Business Processes revenue, which includes Office 365, the Dynamics line and LinkedIn, the company it bought in 2016 for $26.2 billion. That $10.1 billion accounted for top spot with 17 percent Salesforce was next with around 12 percent. It announced $3.74 billion in revenue in its most recent earnings statement with Service Cloud alone accounting for $1.02 billion in revenue, crossing that billion dollar mark for the first time. Adobe came in third, good for around 10 percent market share, with $2.74 billion in
SaaS Q119
SaaS revenue numbers by company
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Snowflake co-founder and president of product Benoit Dageville is coming to TC Sessions: Enterprise


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When it comes to a cloud success story, Snowflake checks all the boxes. It’s a SaaS product going after industry giants. It has raised bushels of cash and grown extremely rapidly — and the story is continuing to develop for the cloud data lake company.

In September, Snowflake’s co-founder and president of product Benoit Dageville will join us at our inaugural TechCrunch Sessions: Enterprise event on September 5 in San Francisco. Dageville founded the company in 2012 with Marcin Zukowski and Thierry Cruanes with a mission to bring the database, a market that had been dominated for decades by Oracle, to the cloud. Later, the company began focusing on data lakes or data warehouses, massive collections of data, which had been previously stored on premises. The idea of moving these elements to the cloud was a pretty radical notion in 2012. It began by supporting its products on AWS, and
Snowflake fund raising by round. Chart: Crunchbase
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Zendesk just hired three former Microsoft, Salesforce and Adobe execs


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Today, Zendesk announced it has hired three new executives — Elisabeth Zornes, former general manager of global support for Microsoft Office, as Zendesk’s first chief customer officer; former Adobe executive Colleen Berube as chief information officer and former Salesforce executive Shawna Wolverton as senior vice president, product.

The company emphasized that the hirings were about expanding the executive suite and bringing in top people to help the company grow and move into larger enterprise organizations.

From left to right: Shawna Wolverton, Colleen Berube and Elizabeth Zornes

Zornes comes to Zendesk with 20 years of experience at Microsoft working in a variety of roles around Microsoft Office. She says that what attracted her to Zendesk was its focus on the customer. “When I look at businesses today, no matter what size, what type or what geography, they can agree on one thing: customer experience is the rocket fuel to drive success. Continue reading "Zendesk just hired three former Microsoft, Salesforce and Adobe execs"