Groove in June: Canned Replies, Better Forwarding, Emojis, and More!


This post is by Nick McCreath from Groove Blog


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It was a busy month in June for the team over here at Groove!  Below find some of the bigger features & improvements that we shipped. If you’d like to keep in the loop on the latest upcoming features that we’re working on, head on over to the Groove Public Roadmap. Canned replies are all […] The post Groove in June: Canned Replies, Better Forwarding, Emojis, and More! appeared first on Groove Blog.

Groove in May: Following Emails, Private Knowledge Bases, Sunsetting of Legacy and more…


This post is by Nick McCreath from Groove Blog


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Here are some of the features, improvements, and bug fixes we shipped in May. Sunsetting of legacy Groove This past Saturday (1st of June) marked a big milestone for us over at Groove, as we shut down our legacy products. After the launch of Groove 2.0 in April, we have spent the last few months […] The post Groove in May: Following Emails, Private Knowledge Bases, Sunsetting of Legacy and more… appeared first on Groove Blog.

Better Reporting Calculations


This post is by Nick McCreath from Groove Blog


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Sick of one or two metrics skewing all your reporting data? From the feedback we’ve had, there is a large portion of you who do—and internally we find it annoying too. In the past, we had a one size fits all solution, where we used an “Average” calculation for all our reporting metrics. While this […] The post Better Reporting Calculations appeared first on Groove Blog.