Fireside Chat with Anurag Gupta and Paul Hsiao (Video + Transcript)

In this Fireside Chat from Annual 2018, Anurag Gupta (VP, Amazon Web Services) and Paul Hsiao (General Partner, Canvas Ventures) discuss the current proliferation and importance of customer data, trust issues that come with obtaining that data, and what businesses can do to be more thoughtful around data collection in general. And if you haven’t heard, we’re building a completely immersive experience for SaaStr Annual 2019! With 3 full days of content sessions, featuring over 300 speakers from the best SaaS companies around the world, SaaStr Annual is filled with actionable thought leadership to help grow your business from $0 to $100M ARR. Use this link to get your tickets to the SaaS show everyone will be talking about. [TRANSCRIPT] Fireside Chat with Anurag Gupta and Paul Hsiao Announcer: Please welcome Paul Hsiao, Partner at Canvas Ventures, and Anurag Gupta, VP at Amazon Web Services. [music] Paul Hsiao: Continue reading "Fireside Chat with Anurag Gupta and Paul Hsiao (Video + Transcript)"

Fireside Chat with Anurag Gupta and Paul Hsiao (Video + Transcript)

In this Fireside Chat from Annual 2018, Anurag Gupta (VP, Amazon Web Services) and Paul Hsiao (General Partner, Canvas Ventures) discuss the current proliferation and importance of customer data, trust issues that come with obtaining that data, and what businesses can do to be more thoughtful around data collection in general. And if you haven’t heard, we’re building a completely immersive experience for SaaStr Annual 2019! With 3 full days of content sessions, featuring over 300 speakers from the best SaaS companies around the world, SaaStr Annual is filled with actionable thought leadership to help grow your business from $0 to $100M ARR. Use this link to get your tickets to the SaaS show everyone will be talking about. [TRANSCRIPT] Fireside Chat with Anurag Gupta and Paul Hsiao Announcer: Please welcome Paul Hsiao, Partner at Canvas Ventures, and Anurag Gupta, VP at Amazon Web Services. [music] Paul Hsiao: Continue reading "Fireside Chat with Anurag Gupta and Paul Hsiao (Video + Transcript)"

The #1 Reason COO Hires Fail & Other Lessons from Intercom COO Karen Peacock at SaaStr Annual

Karen Peacock, COO at Intercom, has a passion for helping companies grow and succeed. And she’s pretty darn good at it too. At SaaStr Annual 2018, Karen took to the stage to discuss important lessons learned about revenue, customer success, team building, and more . Take a look at our quick, 30-second clips to see what she what she had to say.

Don’t Hire Your Polar Opposite As COO

When COO hires fail, it’s often because CEOs make this same big mistake: they look for someone who is going to do the things that they don’t want to do.  But approaching a critical hire this way will only result in conflict because you’ll end up hiring someone who is your exact opposite. And like oil and water, says Karen, you’ll only end up pulling in different directions.

Be Smart About How You Approach Partnerships

A question Karen gets over and over
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State of the Cloud: 2018 Edition with Bessemer Venture Partners (Video + Transcript)

Having invested in public cloud unicorns such as Shopify, Twilio, SendGrid, and Box (just to name a few), we think it’s safe to say that Bessemer Venture Partners has its finger on the pulse when it comes to predicting the next big thing. What up-and-coming trends do Bessemer Partners Byron Deeter and Kristina Shen think today’s entrepreneurs should be keeping top of mind this year (hint: think blockchain)? Find out about the State of the Cloud in this session from SaaStr Annual 2018. And if you haven’t heard, we’re building a completely immersive experience for SaaStr Annual 2019! With 3 full days of content sessions, featuring over 300 speakers from the best SaaS companies around the world, SaaStr Annual is filled with actionable thought leadership to help grow your business from $0 to $100M ARR. Use this link to get your tickets to the SaaS show everyone will
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Founder to Founder: 10 Toughest Lessons Getting to the First $100m ARR with Cloudflare (Video + Transcript)

What’s it really like to scale a business from a few users to $100m ARR and 7 million users? Michelle Zatlyn, co‑founder and COO of Cloudflare, sits down with Laura Bilazarian, CEO, co‑founder of Teamable, to share her 10 toughest lessons that she learned while scaling Cloudflare into the business it is today. Cloudflare provides a content delivery network, DDoS mitigation, Internet security services and distributed domain name server services by acting as a reverse proxy for websites. From hiring to customer growth and everything in between– this session from SaaStr Annual 2018 is a must-see for all founders. And if you haven’t heard, we’re building a completely immersive experience for SaaStr Annual 2019! With 3 full days of content sessions, featuring over 300 speakers from the best SaaS companies around the world, SaaStr Annual is filled with actionable thought leadership to help grow your business from $0 to $100M ARR. Team packs are back for next year’s
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Re-Imagining the Workplace of the Future: In Conversation with Stewart Butterfield, Slack (Video + Transcript)

We were so excited to have Slack’s very own CEO and Co-Founder, Stewart Butterfield, back on our stage this year to kick off SaaStr Annual 2018! Alongside Forbes reporter, Alex Konrad, Stewart and Alex took center stage as our opening keynote to have an open discussion on the workplace of the future. It was really special for us to have Stewart back since he was actually one of our speakers at the first SaaStr Annual in 2015 conference, right when Slack was beginning to gain momentum. Under Stewart’s leadership, Slack has only continued its momentous growth and he shares his vision for continuing innovation in the workplace during this session. stewart butterfield slack saastr annual TRANSCRIPT Announcer:  Please welcome Alex Konrad, staff writer at Forbes, and Stewart Butterfield, CEO and co‑founder of Slack. Alex Konrad:  Wow, every year this place has to get a bigger venue. There are more faces here. You were one
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Tomasz Tunguz + Jason Lemkin Talk “State of SaaS in 2018”

A little while back at the 2018 SaaStr Annual, Tomasz Tunguz and our own Jason Lemkin kicked off Day 3 with a fun look at 5 of the Top Trends in SaaS” Click on the video below to check it out — it’s great.  A transcript is also below. And March/this month is the last chance to get Early Bird tickets for both the 2019 SaaStr Annual and the first SaaStr Europa on 15 June in Paris.  GET ‘EM NOW! — Team SaaStr

Jason Lemkin: Anyone here read Tomasz’ blog posts? Has anyone ever read his stuff? Raise your hand if you’ve ever read anything he’s ever read. All right. Everyone’s up. Okay. Good. Well thanks for coming back. This is a pretty good crowd isn’t it?

Tomasz: Oh yeah, no. Thrilled to be here. Thanks for inviting me.

Jason Lemkin: I was worried day Continue reading "Tomasz Tunguz + Jason Lemkin Talk “State of SaaS in 2018”"

The Salesforce MBA: What We Learned with FinancialForce, Twilio, StitchFix (Video + Transcript)

We were very happy to have the Salesforce “Mafia,” consisting of four executives–three who have since moved onto their next ventures–on the Strategy Stage so they could discuss some important lessons learned from being a part of the 19-year-old SaaS powerhouse. Leyla Seka, EVP of Appexchange/Salesforce, Tod Nielsen, President & CEO of FinancialForce; Cathy Polinsky, CTO at Stitch Fix; and George Hu, COO of Twilio, share the mistakes they made, what they loved about Salesforce’s culture, the importance of establishing priorities and V2MOM, and how they’ve applied what they’ve learned to their new companies. And if you haven’t heard: SaaStr Annual is less than one week away,  and we’ve made it bigger and better than ever! Join 10,000 fellow founders, investors and execs for 3 days of unparalleled networking and epic learnings from SaaS legends like Jon MillerDavid SteinbergJennifer Tejada, and Eoghan McCabe. If you
Continue reading "The Salesforce MBA: What We Learned with FinancialForce, Twilio, StitchFix (Video + Transcript)"

The Salesforce MBA: What We Learned with FinancialForce, Twilio, StitchFix (Video + Transcript)

We were very happy to have the Salesforce “Mafia,” consisting of four executives–three who have since moved onto their next ventures–on the Strategy Stage so they could discuss some important lessons learned from being a part of the 19-year-old SaaS powerhouse. Leyla Seka, EVP of Appexchange/Salesforce, Tod Nielsen, President & CEO of FinancialForce; Cathy Polinsky, CTO at Stitch Fix; and George Hu, COO of Twilio, share the mistakes they made, what they loved about Salesforce’s culture, the importance of establishing priorities and V2MOM, and how they’ve applied what they’ve learned to their new companies. And if you haven’t heard: SaaStr Annual is less than one week away,  and we’ve made it bigger and better than ever! Join 10,000 fellow founders, investors and execs for 3 days of unparalleled networking and epic learnings from SaaS legends like Jon MillerDavid SteinbergJennifer Tejada, and Eoghan McCabe. If you
Continue reading "The Salesforce MBA: What We Learned with FinancialForce, Twilio, StitchFix (Video + Transcript)"

David Spitz, Managing Director at Pacific Crest Securities: Measure Your Success: Tell Your Story Using SaaS Metrics (Video + Transcript)

SaaS metrics, such as LTV and CAC, are key to telling your story. Unit economics are destiny, however, you need to be careful. Don’t use convenient metrics just so your company looks good on paper; you’ll end up believing your own BS. David Spitz, Managing Director at Pacific Crest Securities, takes the Hypertactical Stage to discuss how to use metrics to better run your business. As someone who’s been involved in many premier SaaS IPOs, he can certainly provide some eye-opening insights. What is considered “good” or acceptable churn? Why should you look at gross churn rather than net churn? What is the Rule of 40% and why is it important? David answers these questions and more. And if you haven’t heard: SaaStr Annual is only one week away,  and we’ve made it bigger and better than ever! Join 10,000 fellow founders, investors and execs for 3 days of unparalleled
Continue reading "David Spitz, Managing Director at Pacific Crest Securities: Measure Your Success: Tell Your Story Using SaaS Metrics (Video + Transcript)"