How to Build Happier Employees – Lesson From Founder and Chief People Officer at HubSpot (Video + Transcript)

At SaaStr Annual earlier this year, we had a session with Hubspot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. They talk about the culture code that was created in HubSpot’s early days and how they have continued to have strong retention rates and overall happiness in their employees. Also, don’t miss out on discounted prices for SaaStr Annual 2019 tickets. Transcript Jason Lemkin: I’m going to shut up in the beginning and let Dharmesh and Katie talk about culture and diversity and other things, but just for fun, who here is a HubSpot customer or user? Raise your hand, just for a little bit of fun. Dharmesh Shah: Wow. Thank you. Jason Lemkin: All right, pretty good. Pretty good. And so I want to thank them for coming here. Two years ago, if you were here, Dharmesh was Continue reading "How to Build Happier Employees – Lesson From Founder and Chief People Officer at HubSpot (Video + Transcript)"

SaaStr Podcast #194: Steve Newman, Founder & CEO @ Scalyr on How Small Numbers In SaaS Can Deceive You

Steve Newman is the Founder & CEO @ Scalyr, the startup that helps your devops team solve more problems in less time with log monitoring and analysis in seconds. Steve has raised over $27.5m in funding with Scalyr from many friends of the show including Susa Ventures, Bloomberg Beta, Shasta and GV. As for Steve, prior to Scalyr, he was the Founder of Writely which was acquired by Google to become the little known, Google Docs. Before that he founded 2 prior startups, Ann Arbour Softworks (acq by Ashton-Tate) and BitCraft (acquired by Macromedia). If that was not enough, Steve also sat on the Technical Advisory Board at Box for over 3 years.    In Today’s Episode We Discuss:
  • How Steve made his way into the world of startups and SaaS over 30 years ago? What is the founding story with Scalyr and what was that a-ha moment?
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The end of SaaS? Not so fast.

Editor’s Note: This article first appeared on Inc. here. Declaring the end of something — whether it’s brick-and-mortar retail or Facebook — always grabs attention, which is why people make such declarations. So when Work-Bench’s latest report predicted the end of Software as a Service (SaaS), a software licensing and delivery model employed by many of today’s best known technology providers, many took notice. The gist of the report is that containers and microservices have made it easier for companies to create their own homegrown solutions instead of contracting with a SaaS vendor. SaaS thrived in an era when making your own software was hard, the report states, but thanks to containers, software can be installed anywhere and go live in minutes. One example of this market shift is Mattermost, an enterprise-grade virtual private cloud (VPC) alternative to Slack that’s cheaper and more secure. Another example is Contentful a decoupled
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5 Things I Wished I Asked Before Switching from Employee to Founder (Video + Transcript)

Co-Founder and CEO at GoCardless, Hiroki Takeuchi and CEO and Founder at Shipamax, Jenna Brown on their switch from the employee role to the founder role and what they learned along the way. If you’re a current founder, do you agree? What lessons did you learn along the way? Also, if you didn’t join SaaStr Europa, we’re having it again in 2019. Check out ticket prices and keep your eyes on diversity and inclusion ticket updates. Seriously, who doesn’t want a good FREE reason to fly over to Paris? Transcript Hiroki Takeuchi: Thank you all for coming. So I’m Hiroki, I’m one of the co-founders and CEO of a company called GoCardless. What we do is we make it really easy for businesses to accept recurring payments. We’re based in the UK, working with about 35000 businesses, collecting six billion pounds a year, growing about 100% year over year Continue reading "5 Things I Wished I Asked Before Switching from Employee to Founder (Video + Transcript)"

The Double-Stretch Hire Rarely Works Out

Over the past years at SaaStr, we’ve summarized a lot of VP-level hiring decisions down to one strategic choice:  do you pick a Stretch VP, one that hasn’t quite done it before, a Director of Sales to be your VP of Sales, etc. …. or do you pick someone that has the Perfect LinkedIn, and has seemingly done it all?  The choice in reality is often not a choice, but rather an illusion.  Because the perfect candidate, even if she really exists, isn’t going to join your start-up.  Not until you are Coinbase, or Intercom, or Algolia, or whatever.  So that perfect LinkedIn, that seemingly perfect VP experience … well that candidate is usually either a wash-out, or someone that never really did it. A few classic posts on that “choice” here.  They are pretty good and each worth a read:

Predictable Pitfalls of Founders and How to Avoid Them

Editor’s Note: This article originally appeared in People + Strategy magazine here.

We have romanticized founders having their “eureka” moments, writing their ideas on the back of a napkin, then holing up in their parents’ basement or their dorm room to start their company. While that’s mostly a fairy tale, what is certainly on target is that when founders start with a concept for a product or service and start to build a company around it, they often don’t think about how they will build the company and add people to achieve their vision. They are, understandably, in a hurry to figure out their product-market fit, to build and ship product, and to get the stage of funding they need. Founders tend to underestimate the importance of managing people, and the result can lead to difficult dynamics that tear at the fabric of their business.

In this article I describe

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What to do Better Next Time – A Lesson from Current CEOs (Video + Transcript)

We sat down with CEOs of high-growth SaaS startups across the world on what they would do better next time. Featuring:
PJ Bouten – Co-Founder and CEO at Showpad
Hande Cilingir – Co-Founder and CEO at Insider
Frederic Plais – CEO at Platform.sh
Jason Lemkin – Founder at SaaStr
Joanne Chen – Partner at Foundation Capital Also, if you didn’t join SaaStr Europa, we’re having it again in 2019. Check out ticket prices and keep your eye diversity and inclusion ticket updates. Seriously, who doesn’t want a good FREE reason to fly over to Paris? Transcript Joanne Chen: My name is Joanne. I’m a partner of Foundation Capital and I am super excited to be here. We’re at the best SaaS conference in the world. And, the most beautiful city in the world, look at this venue. So, I think we need to give Jason and his team Continue reading "What to do Better Next Time – A Lesson from Current CEOs (Video + Transcript)"

SaaStr Podcast #191: Kyle Porter, Founder & CEO @ Salesloft Discusses Pivoting a Product Generating $7m in ARR

Welcome to Episode 191! Kyle Porter is the Founder & CEO @ Salesloft, the leading sales engagement platform delivering a better sales experience. To date, Salesloft have raised over $75m in funding from some of the best in the business including Emergence, Insight Venture Partners, Techstars and even LinkedIn. As for Kyle, he has led the team from 4 employees in 2014 to over 320 today where they have also been awarded Atlanta’s No 1 best place to work. Prior to founding Salesloft, Kyle was the Founder @ B2B camp, a conference focused on B2B revenue generating professionals. Before that he was Vice President of Marketing @ NanoLumens. In Today’s Episode We Discuss:

Why Diversity in the Workplace is More Important than Ever

In today’s competitive marketplace, it is more important than ever for companies to find ways to gain a competitive edge. The fight for a competitive advantage begins with your hiring practices. However, when evaluating the quality of their staff, employers often fail to consider one important factor: diversity. Regardless of where you fall on the political spectrum, diversity in the workplace is more important today than it has ever been. As our country becomes more open and diverse, so too does your company’s need to find ways to appeal to those groups if it is to survive.

Encourage a Learning Culture

There are so many things that people from different generations, cultural backgrounds, and walks of life can learn from one another. Older employees have decades of wisdom and lived experience. Younger generations have a fresh perspective and a firm grasp on cutting edge technology. An employee raised in poverty
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How to Build a World Class Outbound Team with Aaron Ross, Author of Predictable Revenue (Video + Transcript)

At SaaStr Europa a few months ago, we had Aaron Ross join us in Paris to educate the evergrowing European SaaS landscape. In his session, he talks about growing and building a thriving outbound sales team. To build this team, there are three areas you need to focus on. Check out the session below to see what you could be doing to improve your sales team. Also, if you didn’t join SaaStr Europa, we’re having it again in 2019. Check out ticket prices and keep your eye diversity and inclusion ticket updates. Seriously, who doesn’t want a good FREE reason to fly over to Paris? Transcript Aaron Ross: I’m happy to be here in Paris. It’s been seven or eight years since I was here last with my little family trip. Interestingly enough, my wife was supposed to come here last night with me, but we have a baby who’s Continue reading "How to Build a World Class Outbound Team with Aaron Ross, Author of Predictable Revenue (Video + Transcript)"